Support
Need help with Weed Authority? Email social@eb28.co.
Import a Florida or Arizona snapshot
Choose your state in REC, open the official portal in Safari, and sign in there. Navigate to the remaining-allotment or order page, take a screenshot, return to Weed Authority, and choose Import Screenshot. Review the value, unit, and route or category, then confirm before saving.
No value was found
The importer accepts only supported Florida and Arizona labels with an explicit unit. Make sure the label and value are visible in the screenshot. If the result is missing or ambiguous, do not guess; check the portal and enter the verified value manually.
Why does my snapshot say stale?
A confirmed snapshot is marked stale after 24 hours or invalidated when you record a new purchase. Recheck the official portal before relying on it. The state registry and licensed dispensary are always authoritative.
Other states
Screenshot import is currently limited to supported Florida and Arizona screens. Other state sections provide official source links and private manual tracking; they do not claim a live state balance.
Portal privacy
Weed Authority never receives your portal username, password, MFA code, cookies, or Safari session. It does not log in for you, automate portal navigation, inject scripts, or read portal page content. A selected screenshot is read on the device and discarded by the app after import; your original remains in Photos until you delete it there.
Local data
Open Account in the app to delete your local rec profile, confirmed Keychain snapshots, saved products, saved retailers, and purchase ledger entries. Delete any original portal screenshots separately from Photos.
Ads and privacy choices
Google AdMob banners appear on non-REC screens only and do not receive REC or health values. Open Account → Ad choices to review available consent and privacy controls.
Retailer verification
Always verify license details with the state regulator before ordering or traveling to a retailer.
Report a problem safely
Send the state, app version, affected label, and a description of the issue. Do not email portal screenshots, card numbers, patient identifiers, passwords, MFA codes, or other medical information.